Data protection policy

The protection of your personal data is a priority for us. We process your data pursuant to legal provisions (GDPR, 2013 Austrian Telecommunications Act) only. This data protection policy includes information about the main aspects of data processing performed on our website.

What data are collected automatically?

When you visit our website, our servers by default save your IP address assigned to you by your Internet provider, the website from which you visit our site, the pages you view on our website, the time and duration of your session as well as any information typically provided by your browser provided that your browser makes these available. We use these data for our internal statistical analysis only. We cannot match these data to specific persons and we do not associate them with data from other sources.

For what purposes are cookies used?

We use cookies in our online shop. These are the so-called session cookies which are deleted after the end of the session.
However, some of these cookies provide information that will allow our website to recognize you automatically and to show you your shopping cart, etc. Cookies are small text files that are locally saved to the cache memory of the Internet user's browser. Cookies usually include the name of the domain from which the cookie data were sent as well as information about the cookie's age and an alphanumeric identifier ("cookie ID"). This information will not be matched to you personally and cookie IDs will not be associated with your name, your IP address or similar data that would allow us to match the cookies to you.
Our cookies cause no harm to your computer.

How can users make sure no cookies are installed?

You can prevent cookies from being installed by changing your browser settings. As a matter of course, you also have the option of deleting cookies via the corresponding browser function at any time you choose. If you delete cookies or change your browser settings to that cookies will be rejected, the functionality of this website will be affected and you will not be able to make your purchase.

What web analytics services are used for this website?

Google Analytics

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze our users' website use. This service uses cookies, which are text files stored on the user's device. Information collected by cookies is usually sent to a server operated by Google in the USA and stored there.

This website relies on IP anonymization. The IP addresses of users in EU member states and in the European Economic Area will be shortened. This shortening makes sure data cannot be assigned to a specific IP address. As part of the order processing agreement entered into between the operator of the website and Google Inc., Google will analyze the use of the website and the website activity based on the collected information and provide services related to online use.

You have the option of preventing cookies from getting saved to your device by changing your browser settings. If your browser does not accept cookies, you might not be able to use all functionalities of this website without any limitations.

You can also prevent information collected by cookies (including your IP address) from getting sent to Google Inc. and being used by Google Inc. by installing a browser plugin. Follow this link to install this plugin: https://tools.google.com/dlpage/gaoptout?hl=de
For more information about data use by Google Inc., please visit: https://support.google.com/analytics/answer/6004245?hl=de

Alternatively, you can click on this link to prevent Google Analytics from collecting data about you on this website. By clicking on the link above, you will download an "opt-out cookie." In that case, your browser would explicitly have to accept that cookies will be stored. If you delete your cookies on a regular basis, you will need to click on this link every time you visit this website.

Visable GmbH (Wer liefert was)

Rollenbau uses products and services for analysis and marketing purposes, which are provided by Visable GmbH (www.visable.com) in cooperation with them. To that end, pixel-code technology is used to collect, process and store data in order to create at least pseudonymised, but where possible and meaningful, completely anonymous user profiles. Data collected, which may initially still include personal data, is transmitted to Visable or is collected directly by Visable and is used to create the aforementioned user profiles there. Visitors to this website are not personally identified and no other personal data is merged with the user profiles. If IP addresses are identified as personal, they are immediately deleted. You can object to the processing operations described with future effect at any time: Exclude from Tracking

Registration function

We offer the option of registering for our website. Data entered during the registration process will exclusively be collected and saved for the use of our offerings. Data will not be shared with third parties. In no case will we check data collected during the registration process against data that might have been collected on other parts of our website.

Newsletter

On our website, you have the option of signing up for our newsletter. We occasionally send out newsletters to keep users informed about our offerings. For users to be able to receive this newsletter, we need a valid e-mail address. We do not collect any additional data. Data collected in this process are exclusively used for sending out our newsletters. Data will not be shared with third parties. In no case will we check data collected during the registration process against data that might have been collected on other parts of our website. You can cancel your subscription to our newsletter at any time. For detailed information about this option, please see the confirmation e-mail and our individual newsletters.

Contact options

Our users have the option of getting in touch with us via e-mail and/or via our contact form. In this case, we will save the data provided by the user for the purpose of processing the inquiry. Data will not be shared with third parties. In no case will we check data collected during the registration process against data that might have been collected on other parts of our website.

PayPal as a payment option

If you have chosen PayPal as a payment option for your order, your contact information for that order will be forwarded to PayPal. PayPal is a service PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg. PayPal operates as an online payment services provider and fiduciary that also offers buyer protection services.

Data shared with PayPal usually includes first name, last name, address, phone number, IP address, e-mail address or other data required for the order process as well as data related to the order such as the amount of units, article number, amount invoiced and taxes in percent, invoice information, etc.

The transfer of this information is required for processing your order with the payment option chosen by you, especially, but not limited to, verifying your identity, managing your payment and for customer relationship purposes.

However, please note that PayPal may share data with service providers, subcontractors, or other associated businesses provided that this is necessary for PayPal to meet its contractual obligations related to your order or to process the personal data in your order.

Depending on the PayPal payment option you chose (e.g., invoice or direct debit), PayPal will share the transmitted personal data with credit rating agencies. The purpose of this data sharing is to verify your identity and creditworthiness in relation to the order placed by you. To learn what credit rating agencies PayPal uses and what data PayPal collects, process, stores, and shares, please see PayPal's data protection policy, available at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Transferring personal data

Whenever we share your personal data, we share them only with service providers that support us in processing our orders (e.g., shipping services). These companies have to comply with data protection provisions. Data protection provisions for data processing are particularly strict. Among others, companies may only use such data for the purpose of fulfilling their tasks.

Google Maps

We use Google Maps by Google Inc. on our website. By using Google Maps, data is transmitted to Google and stored on Google servers.

What is Google Maps?

Google Maps is an online map service by Google Inc. Via a PC or app, Google Maps users can search for the exact location of companies, etc. If companies have a presence on Google My Business, other information about the company in addition to the location will be displayed. In order to display directions, map sections for a location may be integrated into a website via HTML code.

Why do we use Google Maps on our website?

We use Google Maps to provide a better visual representation of our location and to allow you to plan a route to get there by car, public transportation, on foot, or by bicycle. For us, making Google Maps available for users is part of our customer service.

What data is stored by Google Maps?

In order for Google Maps to fully provide their service, the company must collect and store data from you. This includes, among other things, your IP address and latitude or longitude coordinates. If you use the route planner function, the start address you entered will also be stored. However, this data storage takes place on Google Maps websites. We can only inform you about this data storage, but have no influence on it. Since we have integrated Google Maps into our website, Google sets at least one cookie (name: NID) in your browser. This cookie stores data about your user behavior.

For additional details about the processing and use of data by Google, information about your related rights as well as options for protecting your privacy please visit: https://policies.google.com/privacy?hl=de&gl=at

Data security

Rest assured that we safeguard personal data we store from unlawful access by third parties to the extent that this is reasonable and possible with sophisticated technology and organizational measures. If we get in touch with you via e-mail or you get in touch with us via e-mail, we cannot guarantee full data security despite several protection mechanisms we have in place. Therefore, if you are sharing confidential information, we recommend sending it via traditional mail.

Contractual data

For security reasons, the contract data can no longer be accessed over the Internet. However, you will receive this by email.

Your rights

Upon request, users have the right to receive information about the personal data we have stored about them. This service is free of charge. Unless your request conflicts with a legal obligation of storing data (data retention), you have to right to have incorrect data rectified and to block or delete your personal data. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can file a complaint with a supervisory authority. In Austria, this authority is the Data Protection Authority.

Data protection officer::
Karl Alfons Rosse
Rollenbau GmbH
Paminagasse 95
1230 Vienna
+43 1 667 32 38
Or via e-mail: rosse@rollenbau.at